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ORDER INFORMATION: PAYMENTS, SHIPPING, REPAIRS, RETURNS

PAYMENTS


Arma Voluptatis accepts payments by most major cards via PayPal & PayPal.

orders are debited at the time an order is placed.




SHIPPING


orders are processed in 1-4 business days and confirmed with the date the pieces will be ready.

collection items ship 2-4 weeks after confirmation. bespoke items take from 2 weeks in addition to standard timelines.

should You need the pieces urgently, please contact us prior to placing an order with your location to confirm best possible dates.


orders are shipped from Ho Chi Minh City, Vietnam with complimentary express shipping requiring direct signature.

for your protection, we do not ship to postal boxes.

packages take approximately 1-3 days to arrive to Asia, 4-7 days to the rest of the world*


please note, once an order has shipped, it can not be re-routed.

*Arma Voluptatis is not responsible for shipping delays caused by carrier, holidays or natural disasters or any lost, stolen or damaged packages.




REPAIRS


Arma Voluptatis provides repairs free of charge if a piece breaks under normal wearing conditions for the first twelve months since the purchase date.

Repair services are available for cases outside of our policy.




RETURNS


all Arma Voluptatis pieces are handcrafted-to-order exclusively for You, please note returns or exchanges are not available.




For more information, please contact studio@armavoluptatis.com